Concepts Services

  • Consultancy advice on special projects & emergency exercises
  • Design & manufacture of special builds
  • Hire of experienced operators for exercises & installations
  • UK based servicing, repairs & maintenance 
  • Smoke generator maintenance courses
  • Technical after sales assistance 

Consultancy advice on special project & emergency exercises

When it comes to consultancy & advice Concept Smoke Systems offer a second to none service.  With almost 50 years experience in design & manufacture of artificial smoke generating equipment, we believe we are in an unrivaled position to offer the best advice possible.  We have been involved in many design and build projects including: 

  • Multi-million pound aircraft simulation
  • Security Smoke Systems
  • Anti-terrorist Smoke Systems 
  • Hot Fire Smoke Systems 
  • Smoke Houses for BA (Breathing Apparatus), evacuation training etc
  • Maritime Training Academy's (HMS Excellent, HMS Raleigh, Warsash Maritime College)
  • PIV and LDA wind tunnel applications / rakes
  • Urban Search and Rescue smouldering rubble piles

If you have any technical building drawings / plans, send them to us and we will be happy to assist 

Design & Manufacture of special builds

We appreciate that every single application is different and some projects may have unique requirements.  If our standard range of smoke generators don't quite meet your requirements please contact us and we will be happy to assist.


Hire of experienced operators

Some applications are quite specialized & may require the assistance of one of our experienced operators.  We frequently "hire" operators to give assistance and advice to ensure that whichever smoke generator is used, it performs to the best of it's ability.  Our operators have been involved in the following tunnel emergency exercise / ventilation tests and more: 

  • Holmesdale Tunnel
  • Conwy Tunnel 
  • Hatfield Tunnel 
  • Hinhead Tunnel
  • Dartford Tunnel
  • Channel Tunnel

If you would like more information about hiring an experienced operator please contact us. 

Concept's servicing, repairs & maintenance / after sales assistance

Concept are the only manufacturer of smoke generating equipment that offer a lifetime heater block warranty on top of a class leading parts warranty.  We provide a comprehensive repair, servicing and maintenance facility here at our factory in Maidenhead.  We still carry out periodic servicing on machines that were made 40 years ago!  

With Concept's mains driven smoke generators we also offer a free servicing and maintenance course, which are available upon request.  We will teach you how to maintain your smoke generator to get the best out of it in terms of both performance and reliability.

Recent feedback from our maintenance course:

"Concept offer a fantastic after sales service whether it be maintenance courses or queries. Fully satisfied.  With my experience of dealing with Concept I find it difficult to see where improvements can be made as I feel 100% satisfied with the product, information and answers to any queries" 

For more information or availability on these courses please contact us. 



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Confined Space Rescue Program Manager - North Tree Fire

ViCount use in Hot Fire Trainer

The machine has performed flawlessly up to this point and I purchased the machine from you at least six or seven years ago.

I have to confess I have never cleaned the orifice with the drill as you mentioned.

Actually, after the install, I have never worked on the machine again which, I am sure, is at least neglect on my part.

We originally had two smoke generators in the trainer, one fore and one aft.   The other machine (not Concepts) is quite a bit older
and it quit about two years ago but we found that the ViCount generated so much smoke we did not really need two machines.

The machine is protected from the heat of the trainer by a bulkhead with a port for the smoke to get through.

To give you an idea of the efficiency and quantity and the character of the smoke, the ceiling temperature inside the trainer as verified by two gauges reaches about 1300 degrees F. The smoke level inside the trainer is maintained quite adequately from the floor to about the
four and one half foot level but not much higher due to the temperature. We have found that it burns off at about 450 degrees F (230C).

Your smoke machine has trained hundreds of line Firefighters from all over the US including from major metropolitan Fire Departments such as Los Angeles County Fire, Pasadena Fire, San Jose Fire, Las Vegas Fire, Oakland Fire, Berkeley Fire, Sacramento Metro Fire, Cal Fire, and many federal agencies as well.

The training and experience those fire fighters receive in the intense heat and disorientingly smoky environment the ViCount helps create has without question saved lives and injuries as well as millions of dollars of property damage that may have occurred without the level of training
the ViCount helps provide.

Thank you for your help and support.

Best regards,

Mitch Ward CIHM
NorthTree Fire
Confined Space Rescue Program Manager