Quality Assurance

High Quality is critical to us!

We have earned a reputation for producing a consistently high standard of product, and offering a high standard of technical support and after sales support. We work hard to maintain and justify that reputation, and we have held independent Quality Assurance certification since 1992.

Concept gained NATO's highest quality standard, AQAP 1, in 1992, specifically for the design and production of non-toxic smoke systems, for the military, industrial and security marketplace.

In 1995 Concept was certificated to BS EN ISO 9001, for the same scope, after the MoD decided to restrict the activities of the Defence Quality Assurance Board to only the most critical military systems.

ISO 9001

In 1999 our sister company, Concept Smoke Screen (specializing in security smoke systems) also gained EN ISO 9001 quality assurance approval.

As design is incorporated within the scope of our accreditation, we can demonstrate to our customers and clients that we have the professional ability to design and manufacture systems to meet their specific needs.

Our Quality Assurance manager is an IRCA Registered Auditor, and a Fellow of the Institute of Quality Assurance.

Quality Assurance Certificates »

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Colt 4 Twin Turbo - New Product

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ESS 2015

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Testimonials

BAA, UK

Feedback on the smoke oil used in the fire training rig:

"The oil produces a first class finished product, the level can be extremely dense and when managed properly can produce an extremely realistic smoke leve.  The visibility can be totally obscured and with some decent venting, it can be taken down to a whisper - it is also extremely clean".