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Concept Smoke Systems are one of the leading smoke machine manufacturers... Read more >
ESS 2015
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BA Facility, Surrey Fire & Rescue Service
Observations on Concept ViCount smoke system:
"Reliability - we have three ViCount generators, two of which are at least ten years old. These are extremely reliable as is the new one, we rarely have problems with them.
Smoke & running costs - very good quality of smoke at all times providing excellent conditions within the fire house as required.
Running costs - the amount of training provided from one drum of smoke oil is very good. Due to the quality of smoke provided, the generators do not need to be on as long now as we have three.
Sales/support - always very good. Whenever we have required assistance or advice, there has always been somebody available to help. When we had a problem with a blocked filter, we simply made one phone call and this was dealt with quickly and efficiently."